Trust & Safety

You should know exactly who is referring you

Fake referrers are the biggest problem in the referral market. refEngine built a multi-layer verification system so every referrer on our platform is exactly who they say they are.

How we verify every referrer

A 4-step process — completed before any referrer can accept requests on the platform.

01

Corporate email OTP

Referrers must verify via a one-time password sent to their official company email (e.g. @google.com, @amazon.in). Personal gmail addresses are not accepted.

02

LinkedIn cross-match

Our system cross-checks the company and role claimed by the referrer against their LinkedIn profile. Mismatches are flagged for manual review.

03

Optional employee ID

For high-demand companies, referrers can further verify using their employee ID badge. This unlocks a 'Premium Verified' badge on their profile.

04

Ongoing activity review

Referrer accounts are monitored for suspicious patterns — accepting too many requests at once, declining without reason, or misuse reports from candidates.

Candidate protections

Your investment and your data are safe from the moment you sign up.

Refund Policy

If your referrer does not submit within the agreed window, you get a full refund or an automatic re-match with a new verified referrer — your choice.

Contact Info Privacy

Your phone number and email are never shared with the referrer unless you explicitly choose to share them in the in-app chat.

Transparent Status

You always know where your request stands. Referrers cannot silently ghost you — inactivity triggers an automated ops team alert.

Dispute Resolution

Raise a dispute anytime inside the app. Our ops team reviews the case within 24 hours and mediates between candidate and referrer fairly.

Our core policies

Zero tolerance for fake referrals

Referrers who submit fraudulent or non-existent referrals are permanently banned and reported.

No salary commissions, ever

It is against refEngine policy for referrers to ask for salary sharing or commission-based payments.

Data handled responsibly

Your resume and personal data are only used to match you with referrers. We do not sell your data to recruiters.

72-hour SLA

Every referrer has 72 hours to respond to a request. If they miss the window, our ops team steps in automatically.

Referrals you can actually trust

Every referrer verified. Every request protected. Every status visible.

Get a Verified Referral