Privacy Policy

Last updated: June 1, 2025

1. Introduction

Affilify (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the “Service”).

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email, company name, billing address when you create an account.
  • Payment Information: Payment card details processed securely by our payment processor (Stripe).
  • Communications: Messages you send us through contact forms, email, or support channels.

2.2 Information We Collect Automatically

  • Usage Data: Pages visited, features used, click events, and session duration.
  • Device Data: IP address, browser type, operating system, and device identifiers.
  • Cookies: We use cookies and similar technologies as described in our Cookie Policy.

2.3 Tracking Data

As part of our affiliate tracking service, we process click and conversion events on behalf of our customers. This data is processed in accordance with our customers' instructions and their own privacy policies.

3. How We Use Your Information

  • Provide, operate, and maintain the Service
  • Process transactions and send related information
  • Send administrative information (updates, alerts, support messages)
  • Improve and personalize the Service
  • Analyze usage to develop new features
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties that help us operate the Service (hosting, payments, analytics).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes.

6. Security

We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256), access controls, and regular security audits. See our Security page for more details.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or receive a copy of your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at privacy@affilify.com.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

9. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

  • Email: privacy@affilify.com
  • Mail: Affilify, Inc., San Francisco, CA, USA